Privacy Notice

1. Overview

Fishstone Solutions, Inc. is committed to protecting the privacy of our clients and other users of our website and services. Fishstone Solutions, Inc.’s policies in respect of our management of personal information are documented in this privacy policy.

In this policy, “Fishstone Solutions, Inc. ,” “our”, “we” or “us” refers to Fishstone Solutions, Inc. We are bound by the Philippines’ Republic Act 10173 – Data Privacy Act of 2012. We value the privacy of our clients and any information we collect will be held in the strictest confidence, in accordance with the data privacy laws. A hard copy of our privacy policy may be made available on your request.

In this Privacy Policy, personal information refers to any information relating to an individual who can be identified or can be reasonably ascertained from the information.

Fishstone Solutions, Inc.  processes personal data for a variety of purposes. We collect this personal data directly from you, for example, if you or your organization engage us to provide management consulting services, if you visit our website, if you submit contact details with your inquires. This privacy notice is intended to cover all cases of our interaction in relation to the mentioned cases.

2. Collection of personal information

Fishstone Solutions, Inc.  collects personal information through the following methods:

  • General business interactions
  • Client engagements
  • Employee provided information
  • Social networking services such as LinkedIn and Facebook 
  • Through our website contact form
  • Communication sent through email or SMS


We only collect personal information if it is necessary for us to provide our services or otherwise in accordance with this privacy policy.

We may collect names, contact details, company  details, information and opinions about a client and any records of correspondence to/from us as is necessary to carry out our services.

We use our website to manage inquires from prospective and existing clients. When answering any of our surveys or agreed to be part of our mailing list, you will be asked to give your express consent that Fishstone Solutions may use your data for analytics purposes.

Children’s privacy

We do not knowingly collect or solicit personal data from anyone under the age of 18. In the event that we learn that we have collected personal data from a child under age of 18, we will delete that personal data as quickly as possible. If you believe that we might have any personal data from or about a child under 18, please contact us using the details in the “Contact details” section below.

3. Use of personal information

We use the Personal Information we collect about you for our business functions and activities, which may include the following:

   a.) to provide you with information or services you have requested;

   b.) to promote and market our services to you;

   c.) to deliver our consulting services to our clients;

   d.) to provide you with ongoing information about us and our activities;

   e.) to comply with regulatory or other legal requirements;

   f.) for purposes related to the recruitment and employment of our staff and providing internal services to our staff; and

   g.)for purposes related to the engagement with consultants and tie-up vendors

   h.) for any other use required or permitted by law or any other purpose communicated to you at the time that the Personal Information was collected or for which you provided your consent.

4. Anonymous interaction & Malicious Communication

A client or individual has the right of not identifying themselves when dealing with us. If you would prefer to interact via a fictitious name, then this should be requested in writing to our privacy officer (details below).

Fishstone Solutions, Inc. reserves the right to disregard or not to respond to any malicious communications sent through the Contact Us section of this website or through our emails and different company social media sites.

5. Direct Marketing

In addition to the services we provide, we may also contact individuals directly with newsletters and information regarding events or services that Fishstone Solutions, Inc.  provides.

If you do not wish to receive direct marketing information from Fishstone Solutions, Inc. , please tell us by using the contact details set out below.

6. Disclosure and Data Security

We store personal information securely at all times and it can only be accessed by authorised Fishstone Solutions, Inc.  staff. Personal information will not be disclosed to overseas sources. We have several measures in place to protect data and information, including using a secure document destruction company to destroy paperwork from client projects when it is no longer needed, keeping client files stored in our secure database platform and ensuring we have secure IT systems and password protections on our computers.

In order for us to deliver our services, on certain occasions we will engage external service providers, such as a printing provider, legal service providers and technology service providers. These providers may be able to access personal information related to our clients. However, we have agreements with these authorised service providers and explicitly state that personal information can only be accessed for the express purpose/s for which your information has been collected.

When using the Fishstone Solutions, Inc.  website you should be aware that no data transmission over the internet can be guaranteed as totally secure. Although Fishstone Solutions, Inc.  strives to protect such information, it does not warrant the security of any information transmitted to it over the internet. Any information transmitted to Fishstone Solutions, Inc.  over the internet is done so at the risk of the person or organisation transmitting the information.

7. Correcting information or making a complaint

You have the right to access and correct your personal information that we have on our records. If you have any complaints about our handling of your personal information or you would like to make a correction to your information, please submit your complaint via the Contact Us section of this website.

8. Fishstone Solutions, Inc. Website

Fishstone Solutions, Inc.  owns and operates the following website:

By accessing and using Fishstone Solutions, Inc.  websites, you consent to the collection, use and disclosure of your information and accept the terms and conditions of this privacy policy.

The information that Fishstone Solutions, Inc.  collects from its websites are anonymous non-personally identifiable information, such as the pages you view for the purposes of gauging visitor traffic. Fishstone Solutions, Inc.  uses this anonymous information to compile aggregate statistics about use of our websites and to help improve the content of our websites.

No personal information is collected via our websites other than personal information that you submit if you make an inquiry through our websites. In those circumstances, Fishstone Solutions, Inc.  complies with the Philippines’ Republic Act 10173 – Data Privacy Act of 2012. regarding the collection, use and storage of personal information.

If you submit personal information when you make an enquiry through our websites, Fishstone Solutions, Inc.  will collect, record and use your personal information for the purpose of responding to your inquiry and in accordance with this policy.

9. Cookies

Cookies are small text files that are transferred to a user’s computer hard drive by a website for the purpose of storing information about a user’s identity, browser type or website visiting patterns.

If you access our Website, a cookie may be downloaded onto your computer’s hard drive when you access our Website. We may use cookies to allow us to personalize your browsing on our Website. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. Our Website may from time to time use cookies to analyze website traffic and help us provide a better website visitor experience.

10. Disclaimer

The information on our websites may not be accurate or up to date in all instances. We do not warrant the quality, accuracy or completeness of any information on our website. Fishstone Solutions, Inc. ’s websites may contain links to third party websites. We do not make any representations regarding the contents of third-party websites.

Fishstone Solutions, Inc.  expressly disclaims any liability for or with respect to:

  • the contents of Fishstone Solutions, Inc.  websites; and
  • the contents of any third-party websites to which Fishstone Solutions, Inc.  websites link.


Intellectual Property

All intellectual property rights (including but not limited to rights relating to copyright, trade mark, logo, design and patent) relating to:

  • the Fishstone Solutions, Inc.  websites;
  • HTML, text and code underlying the Fishstone Solutions, Inc.  websites; and
  • information on the Fishstone Solutions, Inc.  websites – are vested in Fishstone Solutions, Inc.  except where those rights are vested in another person, body, corporation or other legal entity.


Prohibited uses of the Fishstone Solutions, Inc.  website

You must not do any of the following without the prior written consent of Fishstone Solutions, Inc. :

  • accumulate, compile, disseminate, extract, process or reproduce in any form any webpages on Fishstone Solutions, Inc.  websites or information on Fishstone Solutions, Inc.  websites;
  • use or reproduce any trademark, logo or design on Fishstone Solutions, Inc.  websites;
  • use Fishstone Solutions, Inc.  websites in any manner that hinders or prevents access to or use of Fishstone Solutions, Inc.  websites by other users;
  • use Fishstone Solutions, Inc.  websites other than as specifically permitted by this policy; or
  • use Fishstone Solutions, Inc.  websites for any unlawful purpose or activity.

11. Modification

Fishstone Solutions, Inc.  reserves the right to modify this Privacy Policy at any time.

12. Contact details

We welcome and appreciate your feedback or comments in relation to our privacy policy and the collection of personal information. If you have any questions in relation to privacy please contact our CEO, who is also the company’s Data Protection Officer, per the below contacts during normal office hours (9:00am to 6:00pm, Philippine Standard Time). You can also reach out to us through the Contact Us section of our website. 

Company: Fishstone Solutions, Inc. 

Attention: CEO/Data Protection Officer

Address: Level 10-1 One Global Place, 25th Street & 5th Avenue, Bonifacio Global City, Taguig City 1634 Philippines

Phone: +639175180506